Frequently Asked Questions

1. How can I be sure you are a legitimate business?

Kara Kreations has been in business at the same location for over 25 years. Besides selling thousands of stock and custom built collectible displays, Kara Kreations continues to serve such notable commercial clients as:

  • Gene Autry Museum
  • Universal Studios
  • NBC Studios
  • Sebastian Cosmetics
  • The Ronald Reagan Library
  • Los Angeles Unified School District

We take great pride in the quality of our work and in the satisfaction of our customers. Those who choose to do business with us quickly understand that our work speaks for itself. Satisfaction Guaranteed is more than just a motto with us. We pledge to do whatever it take to keep our customers satisfied.

2. Are Kara Kreations' displays better than I can get locally?

While many "display" companies are attempting to capitalize on this quickly emerging market, most are not manufacturers and cannot ensure the quality of their materials or workmanship. Our displays are not simply assembled, they are hand-crafted from the ground up to keep your collectible in the best condition for years to come.

3. How long will your displays keep my collectibles "pristine"?

With proper care and handling, our displays will provide long-term protection for your collection. Proper cleaning and polishing materials must be used in order to maintain the display's preservation capabilities. Not only does the built-in ultra-violet protection inhibit discoloration, but the display's ability to protect from dust, moisture, and other air-borne corrosives, will help to keep your pieces in great condition for years to come.

4. Can you help me buy or sell collectibles?

Yes. Kara Kreations will soon have a bulletin board set up on this site for you to advertise your collectible, or to locate that hard-to-find piece you've been looking for. Please be sure to visit us often to assist you in the building of your collection. Our Bulletin Board will be located off the Kollectibles' page of our online catalog.

5. Can I repair my displays if they get cracked or scratched?

Yes, in certain instances you can. But you must be sure that you use products designed especially for the care and repair of clear acrylic. Other cleaning or repair products will damage your display cases. Check in our Cleaning Materials section for updates on various products designed for use with our displays.

6. Do you make custom displays?

Yes. In fact, Kara Kreations sells far more custom displays than any other product. If you cannot find a stock display that meets your requirements, feel free to e-mail us with your request.

7. Does the shipping cost make buying one display too expensive?

No. We have amortized the shipping costs across the board to make sure that even a small order will receive a great deal on shipping. We have also arranged for various shipping options to assist you in making every purchase on our site, a wise one.

8. Is my collection worth more if I sell it with the displays?

Yes. Not only will our displays help you to maintain your collection's "mint" condition, but when viewing a collection in our displays, your prospect will see the added value of great presentation and preservation. The intrinsic value of our displays will undoubtedly add value to your collectibles.

9. Can I get a special price if I buy in larger quantities?

Of course! For orders larger than indicated in our standard pricing, please contact us via e-mail with your specific request. We will respond quickly to get you the best possible price corresponding to economies of scale.

10. Do I have to pay tax on the purchase of a display?

Actually, we do not charge tax on any item. However, depending upon your location, you may be asked by local or state jurisdiction to itemize and calculate items purchased over the internet. Check with you local and state tax boards to determine your proper tax.

11. Can I order a catalog from you?

Because we are constantly updating and adding to our offerings we have elected to maintain our catalog online. Not only does this keep you abreast of new products and special offers, but it also allows us to discount our products by not having to go to the time and expense of mailing out hard copy catalogs.

12. How often do you introduce new products?

Our line continues to grow as certain size displays and custom models become more popular. As always, the best selling displays continue to come from designs suggested by our customers. In addition to new products, we will also be constantly be posting special offers. These will change frequently. So check back often to see what's new and what's on "Special."

13. How do I care for my displays?

Special care and precautions do need to be taken to ensure the long-term maintenance of your Kara Kreations Displays. General household cleaners, polishers, solvents or glues can cause permanent damage to your displays. Never use anything other than specially formulated products designed specifically for acrylic. You will find a variety of safe and effective display care products in the Cleaning Materials section of our Kollectibles' catalog.

14. Do you offer a warranty on your products?

Yes, we offer a complete warranty. This warranty is as follows:

Kara Kreations warrants its products to be free from defect in materials and workmanship. All orders shipped will be insured to protect you in the event that merchandise is damaged in shipment. If you receive your order and it appears damaged in any way, please contact Kara Kreations. Kara Kreations makes no other claims or guarantees regarding its products except those expressly made here, and will not be held liable for any mishap that occurs once the product is accepted. All sales are final, however, if your order appears to be inaccurate, please contact Kara Kreations immediately upon receipt of order. No claims or adjustments shall be made after 30 days of receipt of product. Use of improper cleaning or repairing materials will void this warranty.

15. What are your ordering policies?

All orders must include a valid telephone number

UPS is our primary delivery service within the Continental US. Please provide a street address, not a P.O. Box. Priority Mail may also be used.

VISA, MasterCard, and Debit Cards bearing a VISA or MasterCard logo, will be accepted. No checks, money orders or COD orders are accepted.

Special or custom orders are not returnable. Other products may be returned if shipped back to us prepaid, in their original packing materials. Returned products must be insured, and require a 25% restocking fee against any refund due. Shipping and handling charges are not refundable. This policy includes shipments refused at the point of destination. If you refuse a shipment and we must pay for shipping, restocking, or if the product is damaged in shipment back to us, these charges will be applied to your credit card.

Shipping charges are estimated and may be higher than estimated. All prices are in U.S. dollars, and are subject to change without notice.

Please indicate whether back orders are appropriate. We will then ship what we have and ship the balance of the order as soon as possible.

 ©2000 Kara Kreations. All Rights Reserved.
  Any Questions or Comments, please e-mail us.